Know what your customer wants

Know your customer


How to know what your customer wants …

Before they tell you

The more you understand about your prospects and customers, the more effective you can be at sales and long-term retention. Today’s consumer is empowered with technology in their pockets and purses to help them quickly scan for products and services they want. An in-depth understanding your desired audience is an essential success factor.

This course will explain how to learn more about your desired audience and leverage this knowledge for more results: more sales, more upselling opportunities, and customers that stick with you for the long-term.

Course Content

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Module I - Understanding and Interacting to Get Critical Information
Module II - How to Collect Valuable Data
Lesson Content
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Module III - Implementing Your Collection Engine
Module IV - Analyzing and Action
Lesson Content
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