Automated Voice & Text System

Automated Voice & Text System

Client needed to maximize opportunities to connect with prospects and existing clients. The resulting system setup a logical series of voice messages with varied content to encourage a response. Simultaneously, a series of related text messages were constructed to those with SMS capable numbers.

  • The automated system was integrated within an existing marketing lead and sales system. 
  • Voice and text messages were triggered at relevant times based on stage of the prospect or customer.
  • System had the intelligence to allow text responses with specific message types such as “call back later”, “Stop”, “ contact me in an hour”, etc. 
  • Affiliate program design and implementation with third party accounting system